Payment & Billing Policy

of estarz LLC, DBA Ezypzy Dev

In the following, the term “the Agency” refers to Ezypzy Dev.

Agreement to Payment Terms

By engaging with the Agency for any service, the Client agrees to the payment terms outlined in this policy, as well as those stated in the Service Agreement and Terms of Service. Payment constitutes acceptance of the project scope, timeline, and deliverables as communicated by the Agency.

Accepted Payment Methods

The Agency accepts payment through the following methods:

Credit or debit card via secure payment link or invoice

Bank transfer (ACH or wire)

Approved third-party platforms (e.g., PayPal, Stripe, Wise), if applicable

All payment information is processed through secure, PCI-compliant third-party processors. The Agency does not store sensitive card data on its own servers.

Invoicing

Invoices are issued according to the service or project schedule and will reflect the agreed payment breakdown. Depending on the engagement, invoicing may follow one of the following formats:

Flat rate per project

Milestone-based billing

Hourly or day rate, if scoped accordingly

Monthly retainer, for ongoing support or consultation

Payment terms are typically net 7 or net 14 unless otherwise agreed in writing.

Deposits & Upfront Fees

Most projects require a non-refundable deposit or upfront payment before work begins. The standard structure includes:

A percentage upfront and the rest on final delivery

A partial payment upfront, with the remaining balance paid according to an agreed installment plan.

100% upfront for smaller or fast-turnaround projects

Work will not commence until the initial payment or deposit has been received in full.

Late Payments & Overdue Invoices

Failure to make a payment on time may result in:

Suspension of all project activity and deliverables

Invoice notices and billing reminders

Terms, policy updates, and client support

A late fee of 10% after 7 days overdue

If payment is overdue beyond 14 days, the Agency reserves the right to:

Add a late fee of 10% per 7 days overdue

Terminate the agreement and stop all work

Initiate collections, legal action, or other enforcement measures

Refunds & Non-Refundable Fees

Payments are non-refundable, except as outlined in this policy. Deposits are non-refundable under any circumstances unless:

The Agency cancels the project prior to initiating work

An error in billing is acknowledged and verified by the Agency

If the Client terminates the agreement mid-way, no refund will be issued for work completed or time invested. Refund requests unrelated to Agency error will not be honored.

Currency & Taxes

All pricing and invoices are provided in the currency of the Client’s associated country. The Client is responsible for:

Currency conversion fees

International transfer or banking charges

Local or national taxes where applicable (e.g. VAT, sales tax)

The Agency may include applicable taxes in the invoice depending on legal obligations tied to the Client’s location.

Disputes

If a Client disputes a charge, they must notify the Agency in writing within 5 business days of the invoice date. The Agency will assess and address the matter in good faith.

Chargebacks or unauthorized payment reversals will result in immediate service suspension and may be pursued through legal channels.

Policy Changes

We reserve the right to update this Policy at any time. If we make significant changes, we’ll update the effective date and notify you where appropriate. Continued use of our services means you accept the revised policy.

Governing Law

This Privacy Policy is governed by the laws of the Federal Republic of United States of America. Any disputes shall be resolved in courts located in the Federal Republic of United States of America or through binding arbitration where applicable.

Contact

For any questions regarding these terms, contact:

Ezypzy Dev
legal@ezypzy.dev

Latest update: January 21, 2025